Comment from Vanessa Colella, chief innovation officer, Citi, and David Kidder, co-founder and CEO, Bionic

Until recently, technology, behaviour and society changed relatively slowly. Though immediate circumstances shifted constantly, the underlying evolutions that have transformed human life at scale largely unfolded at a steady pace. In the age of covid-19, however, that evolution is accelerating and companies seeking to grow through this time need to accelerate their pace of innovation to stay ahead.

From a dramatic increase in remote work to new consumer behaviours, market volatility and small business closures, the pandemic has upended the business community and made it hard to predict what the world may look like in the next six to 12 months. Even as vaccinations begin around the world, the rapid pace of disruption seems likely to continue well into 2021. In this environment, businesses must make innovation a key and immediate priority. With years-long transformation efforts accelerating to weeks and the low-touch economy emerging as a potential new normal, business…

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