University of Washington’s artificial intelligence-powered customer support spinout AnswerDash has been bought by CloudEngage.
AnswerDash, the US-based developer of an automated online customer support service based on research at University of Washington, was acquired by web personalisation platform CloudEngage yesterday.
Financial terms of the transaction have not been disclosed.
Founded in 2012 as Qazzow, AnswerDash has built an artificial intelligence-powered self-service platform that predicts user queries based on the content of a website, mobile app or chat and guides them to a resolution, including the ability to contact a human agent if…
Thierry Heles
Thierry Heles is editor-at-large of Global University Venturing and Global Corporate Venturing, and host of the Beyond the Breakthrough podcast.
