Customer interaction platform UJet has raised $25m in a GV-led series B round that included Citi Ventures, lifting its overall funding to more than $45m.
GV, a corporate venture capital subsidiary of internet and technology group Alphabet, led a $25m series B round for US-based customer support platform developer UJet yesterday.
Citi Ventures, the strategic investment vehicle for financial services firm Citi, also invested in the round, as did VC firms Kleiner Perkins Caufield & Byers (KPCB) and DCM Ventures.
Founded in 2015, UJet has put together a real-time communications platform that can merge with a business’s existing customer relationship management systems to more smoothly…