Sector report: financial services

Companies from all areas within the financial services – including banks, insurance, payment processing services and wealth managers – are all encountering challenges and opportunities from the rapidly evolving fintech ecosystem. They are in a process of transformation into more digitised, customer-focused and flexible businesses.

After the global financial meltdown in 2008, the financial industry has been living in a low-interest rate environment. This has been even more true after the covid-19 pandemic’s shock last year, which brought about even…