Schneider Electric and Claltech were among the investors that took the automated customer service platform’s total funding to $110m.
US-based customer service automation platform Aquant secured $70m on Wednesday in a series C round featuring Claltech, a subsidiary of conglomerate Access Industries, and electronics producer Schneider Electric.
Qumra Capital led the round, which was filled out by Insight Partners, Pitango Growth, Lightspeed Venture Partners and Angular Ventures while Schneider Electric invested through its corporate venturing unit, Schneider Electric Ventures.
Founded in 2016, Aquant uses artificial intelligence to analyse companies’ service data and provide information needed to solve customer service…
Fernando Moncada Rivera
Fernando Moncada Rivera is a reporter at Global Corporate Venturing and also host of the CVC Unplugged podcast.