PolyAI understands $12m series A

Mar 11, 2019 • Callum Cyrus

The Cambridge spinout plans to build out the business for its automated customer support platform after collecting $12m in series A funding.

PolyAI, a UK-based automated customer support technology spinout of University of Cambridge, attracted $12m on Friday in a series A round led by venture capital firm Point72 Ventures.
VC firm Sands Capital Ventures participated in the round, as did Amadeus Capital Partners, Passion Capital and Entrepreneur First.
Founded in 2017, PolyAI has created a software platform that lets organisations with customer support departments build automated agents that complement their human employees by fielding routine queries and assisting with…

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