Comment from Anik Bose and Venkat Raghavan, BGV Partners, and Christophe Bourguignat, Zelros
Chatbots, conversational systems, banking apps, smartphones, self-driving cars and even home devices, like Alexa, are rapidly becoming part of our daily lives. The mainstreaming of artificial intelligence (AI) across a broad variety of industries, from healthcare and financial services to autonomous vehicles and manufacturing, is driving ethical and governance concerns. Given the opacity of this technology, and the pervasiveness of its reach, increasingly fearful reactions have struck root in the public consciousness.
To address this widening trust gap, industry leaders…