The customer service platform developer raised $43.5m in a Legend Capital-backed round that took its total funding to approximately $66m.
China-based customer service software provider Udesk has secured RMB300m ($43.5m) in a series C round featuring Legend Capital, the venture capital firm formed by conglomerate Legend Holdings, China Money Network has reported.
Hedge fund manager Tiger Global Management and VC firm DCM also contributed to the round.
Udesk has developed software that helps businesses automate elements of their customer service in order to save money, using cloud computing, big data and artificial intelligence technology to link phone, email, online and…
