Salesforce Ventures took part in a round closed by customer service software developer Tenfold earlier this year, it has disclosed.
US-based customer service technology provider Tenfold received $14m earlier this year in a series B round featuring Salesforce Ventures, part of customer relationship management (CRM) software producer Salesforce, Austin Business Journal has reported.
Next Coast Ventures led the round, which included fellow venture capital firm Andreessen Horowitz.
Tenfold has created a software platform that enables enterprises to merge their internal communication tools with CRM, data and other software tools in order to enhance the customer service experience.
Andreessen Horowitz led…