The voice analytics software provider has reportedly been bought by Snap after raising about $6m from investors including American Express Ventures.
Payment services firm American Express has exited Voca.ai, an Israel-based producer of virtual call agent software, in an acquisition by social media platform developer Snap, Globes reported on Wednesday.
Snap paid about $70m for the company, according to a person with knowledge of the deal. All of Voca’s 40-person team is set to join Snap, TechCrunch has reported.
Founded in 2017, Voca has developed virtual call agent software that relies on natural language processing to learn from human customer interactions…
