Digital Garage-backed customer service technology provider Luminoso has secured $12.6m in equity and convertuble note financing.
Luminoso, a US-based call centre analytics technology developer backed by internet company Digital Garage, has closed a $12.6m series A1 round.
The round was co-led by financial services and investment group Raptor and SD Porter Holdings, and consisted of $11.8m in funding and convertible debt financing, plus a further $800,000 in equity due to be issued later this month.
Luminoso has developed software that uses natural language processing to provide automated customer service functions in 13 different languages, with a…
