Telstra was among the investors in a $185m series B round that brought the artificial intelligence-powered customer service technology developer’s total funding to $260m.

Asapp, a US-based developer of an artificial intelligence-powered customer support platform, picked up $185m in series B capital from investors including telecommunications firm Telstra on Friday.

Emergence Capital, March Capital Partners, Euclidean Capital, Hof Capital and Vast Ventures also backed the round, as did private investors John Doerr, John Chambers, David Strohm and Joe Tucci. Telstra contributed through its corporate venturing subsidiary, Telstra Ventures.

Founded in 2014, Asapp has built a platform that exploits artificial intelligence technology to assist customer…

Thierry Heles

Thierry Heles is editor-at-large of Global University Venturing and Global Corporate Venturing, and host of the Beyond the Breakthrough podcast.