University of Washington spin-out Qazzow brings in a further $2.4m series A just a month after closing its seed round.

E-commerce answering service Qazzow has quickly followed up on its $500,000 seed round in November with a further $2.4m in series A backing.

The University of Washington spin-out attracted WRF Capital, the seed investment arm of the Washington Research Foundation, and venture firm Voyager Capital as the lead investors, and was joined by angel investor Geoff Entress. Existing backer The W Fund, a $20m fund investing in Washington and other nearby institutions, also supported the investment.

Qazzow’s platform provides an instant question and answer service to prospective customers for online retailers. Currently, the software-as-a-service platform has attracted several online retailers, including Big Fish Games, Ben Bridge Jeweler, Game House, PetHub, Yapta, and PlayOn.

Thong Le, managing director at WRF Capital, said: “Without a doubt, many online companies are looking to increase sales, reduce support costs, and gain insights into their customers, particularly as e-commerce increasingly moves to smartphones and tablets. We believe that the market will respond favourably to Qazzow’s desktop and mobile product offerings, and that Qazzow will be well-positioned for rapid growth over years to come.”

As part of the deal, Le, his counterpart at Voyager Capital Bill McAleer, and tech veteran Ken Myer will join Qazzow’s board of directors.