AIG-backed customer support provider CrownPeak has secured $50m in series D capital to support a relaunch after its merger with ActiveStandards.
CrownPeak, a US-based customer support platform backed by insurance provider AIG, raised $50m in series D funding from venture capital firm K1 Investment Management yesterday following a merger with UK-based peer ActiveStandards.
The combined entity will operate under the CrownPeak brand and integrate both businesses’ product suites. The funding will support an anticipated relaunch and product development.
Founded in 2001, CrownPeak has developed a cloud-based platform that helps companies manage customer support. ActiveStandards’ technology enables online publications to optimise their…
