Sistema co-led a new round for the customer engagement platform developer fresh off the latter's merger with virtual call centre operator Ameyo.

India-based customer engagement software provider Exotel secured $35m yesterday in a series C round co-led by conglomerate Sistema, private equity group CX Partners and venture capital fund A91 Partners.

The round also featured IIFL AMC, Blume Ventures, Singularity Growth Opportunities Fund and Arun Sarin, former chief executive of mobile network operator Vodafone.

Founded in 2011, Exotel has developed a suite of products to help businesses maintain efficient communications with their customers through a variety of mediums including voice and chat.

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Fernando Moncada Rivera

Fernando Moncada Rivera is a reporter at Global Corporate Venturing and also host of the CVC Unplugged podcast.
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