The University of Hong Kong spinout is working on AI-based language processing for call centres to optimise the analysis of their phone records.

Fano Labs, a Hong Kong-based language processing spinout from University of Hong Kong (HKU), has raised an unspecified sum in a seed round led by VC firm Horizons Ventures.

Further details on the round were not disclosed.

Founded in 2015, Fano Labs is developing artificial intelligence (AI)-based natural language processing (NLP) to analyse call centre records for legal, training and quality purposes. The system sifts through recordings to identify those that warrant manual assessment.

The capital will help Fano Labs…