The cloud-based customer service provider was also backed by US-based bank Silicon Valley Bank, as well as venture firms GGV Capital, Index Ventures, Matrix Partners, Benchmark Capital, and Charles River Ventures.

Cloud-based customer service provider Zendesk has raised of $60m, including a $45m equity round led by venture firm Redpoint Ventures with participation from Goldman Sachs.

The round was joined by venture firms GGV Capital  and Index Ventures. Also joining in the round were existing investors private equity firm Matrix Partners, investment firm Benchmark Capital, and venture firm Charles River Ventures.

The San Francisco-based firm also secured a $15m facility through US-based bank Silicon Valley Bank.

Mikkel Svane, chief executive officer…