Utilities seek to escape their burning platforms into an era of new products and processes
Utilities are standing on what they describe as a burning platform, where their once-regulated monopolies designed around selling more of a necessary good are facing technological change and potential upheaval in their strategic goals.
It is, however, still often the regulators rather than customers that are driving the latest wave of interest in external innovation and corporate venturing by electric, gas, water and phone utilities. Cultural barriers mean there have been few long-term, committed corporate venturing divisions in the sector,…
