Salesforce-backed customer engagement software producer Talkdesk is now valued above $3bn, having raised $268m altogether.

Talkdesk, a US-based call centre technology provider that counts enterprise software provider Salesforce as an investor, secured $143m in series C funding yesterday at a valuation exceeding $3bn.

The cash was raised from investment firm Franklin Templeton, family office Willoughby Capital, investment fund Skip Capital, growth equity firm Lead Edge Capital, fund-of-funds manager Top Tier Capital Partners, hedge fund Viking Global Investors and venture capital firm Threshold Ventures.

Talkdesk has created a cloud-based call centre software platform that helps staff…

Robert Lavine

Robert Lavine is special features editor for Global Venturing.