Viking Global Investors led a series B round that valued Salesforce Ventures-backed call centre software provider Talkdesk at more than $1bn.
Talkdesk, a US-based customer service software provider backed by customer relationship management software producer Salesforce, secured $100m yesterday in a series B round led by hedge fund Viking Global Investors.
The round also featured venture capital firm DFJ and valued Talkdesk at more than $1bn, co-founder and CEO Tiago Paiva told TechCrunch.
Founded in 2011, Talkdesk supplies software for business call centres, improving audio quality on calls while simplifying the process by introducing tools that, for instance, allow operatives to…
