Private equity firm LLR Partners has invested in the Actua and Independence Health-backed customer engagement software provider, taking its total funding to $58m.
Relay Network, US-based customer engagement tool developer backed by industry software supplier Actua and health insurance provider Independence Health Group, raised $30m from private equity firm LLR Partners on Wednesday.
Founded in 2010, Relay has created a customer engagement platform that enables organisations to contact clients through text messages ahead of important milestones such as onboarding or renewal deadlines.
Customers automatically receive messages at times scheduled by the user and can click through to a web-based interface to view personalised…