The CRM software producer formerly known as Xiaoman has raised a nine-figure renminbi amount from strategic investor Alibaba.

E-commerce group Alibaba has provided hundreds of millions of yuan (RMB100m = $14.5m) in series D funding for Okki, a China-based provider of customer relationship management (CRM) software, DealStreetAsia reported yesterday.

Founded in 2013 as Xiaoman, Okki has developed a CRM platform that utilises cloud computing, big data and artificial intelligence technology to help Chinese companies attract and engage with international customers.

The funding will go to research and development activities, and Alibaba plans to use the company’s software to…

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Robert Lavine

Robert Lavine is special features editor for Global Venturing.
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