"To accelerate advances in this space, both financial and strategic investors are starting to take notice and put money to work."
There has been a lot of recent debate about the potential impact of chatbots on financial services. Is the hype warranted? Or is it just a passing fad? This could be a case where one needs to take the long-term view. In other words, the hype is possibly premature, but given some emerging trends at play, the opportunity could be significant over time. There are several key factors worth evaluating.
• Rapid adoption of social messenger apps.
• …
