The customer support and phone contact platform developer increased its valuation to $1.2bn in a GV-backed round that took its total funding to $220m.

US-based customer support services provider Dialpad secured $100m yesterday in a series E round that included GV, a corporate venturing subsidiary of internet and technology conglomerate Alphabet.

The round was led by Omers Growth Equity, a vehicle representing Ontario Municipal Employees Retirement System, and also featured Andreessen Horowitz, Iconiq Capital, Felicis Ventures, Section 32 and Work-Bench. The money was raised at a $1.2bn valuation.

Dialpad has built a mobile enterprise communication system on the Google Cloud Platform that can handle…

Robert Lavine

Robert Lavine is special features editor for Global Venturing.