GV and Citi Ventures have helped the customer service platform developer nearly double its total funding to $100m by returning for a series C round led by Sapphire Ventures.
US-based customer support software developer Ujet raised $55m yesterday in a series C round backed by GV and Citi Ventures, respective investment vehicles for internet technology conglomerate Alphabet and financial services firm Citi.
Sapphire Ventures led the round, which included fellow venture capital firms Kleiner Perkins, DCM Ventures and Resolute Ventures.
UJet has developed a cloud-based customer support platform that helps enterprise customers engage more effectively when interacting with users and automate certain processes by setting up intelligent workflows.
The…
Thierry Heles
Thierry Heles is editor-at-large of Global University Venturing and Global Corporate Venturing, and host of the Beyond the Breakthrough podcast.
