The Providence Health and Services-backed company operates a patient feedback management platform to help healthcare providers deliver a better service.

US-based healthcare software provider Binary Fountain closed a $16m series A round yesterday backed by healthcare system Providence Health and Services, through its corporate venturing unit Providence Ventures.

The round was led by venture capital firm HLM Venture Partners and also included VC fund Pioneer Venture Partners.

Binary Fountain operates a cloud-based platform that gathers and analyses patient feedback from a wide range of sources, such as social media, surveys and review websites, in order to help increase patient satisfaction…